Feedback Intelligence

Feedback reimagined with authoritative market-level insights

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"I congratulate QuantiFire for providing something that is truly game-changing for us. Your service is unique, super interesting, and sets a new bar for investor feedback."

Head of IR, FTSE 100

“I always say that QuantiFire’s service is the single most valuable thing that I have in my IR tool set”.

Head of IR, FTSE 100

“I have trust in the quality of QuantiFire’s reports because I know that it is authentic feedback with none of the problems that come with broker summaries. I really like that we can measure progress over time and the graphs are very helpful for sharing with management and our Supervisory Board.”

Head of Investor Relations, DAX 40

“It is great that most of our largest shareholders participate. The quality of this reporting is ‘night and day’ compared to what we’re used to.”

Group Head of Investor Relations, FTSE Small Cap

"I really like the format and the detail of this - a positive development“.

CFO, FTSE 100

It's very, very powerful for the Board to be able to see and measure progress. If they get challenged, they can say, 'Look, we measured across these five or six points and here's the evidence that we have progressed it.' This is particularly relevant as corporate governance gets tougher. So, that's what I really like about it.

Group Director of Investor Relations & Corporate Communications, FTSE 100

“We take time to examine and discuss the results at Board meetings and ExCo meetings. It's a really helpful tool.”

Director of IR, FTSE 250

“I like the combination of qualitative and quantitative data and being able to track sentiment over time on a consistent basis.”

Head of Investor Relations, FTSE 250

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Trusted by world leading companies and investors

Headline Data

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Average time that it takes an investor to submit feedback with QuantiFire

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Percentage of investors who 'always' or 'usually' give feedback

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Number of feedback answers that investors have given through our service

Key challenges with market feedback

Although feedback from investor communities is highly prized for providing critical insights to company management, it has become very difficult to obtain due to market and regulatory developments. Even when it is provided, it is mostly anonymous, lacking in detail and fails to provide a market-level perspective.

QuantiFire's specialist service is designed to overcome the regulatory, technical and practical challenges that are associated with investor feedback. This means higher response rates and the insights that lead to optimised communication, engagement and reporting. Upgrading to Feedback Intelligence from QuantiFire is essential for investor facing professionals who want to stay ahead.

Our approach

Our approach to collecting, analysing and reporting investor Feedback Intelligence is based on years of experience and development by QuantiFire’s team, as well as thoughtful contributions from our clients. This highly refined and user-friendly service is designed to be respectful of investors’ time, and only takes 2-4 minutes to complete on average. Feedback is collected on a rolling basis, with a combination of real-time and periodically aggregated reporting.

What we deliver

Feedback Intelligence delivers essential insights into what investors are thinking at both a granular and a market level. Results are collated into Board-ready reporting that highlights critical trends, opportunities and risks, which are communicated via both written comments and proprietary perception metrics such as the Net Confidence Score (NCS) and Most Likely Buyer/Seller Analyses. All key measures are benchmarked and trended over time.

What investors say

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  • This direct feedback loop is a great step in the right direction and something that only a few companies do. Broker
  • Thank you for providing this opportunity to feedback, I hope it's useful. Investment Manager
  • I find it rather encouraging that the Co has sought feedback so fervently! Investment Manager
  • Thank you for your questions and for listening to us. Investment Manager
  • This feedback form is a good idea. Broker
  • Direct contact like this works better than depending on sell-side/brokers. Investment Manager
  • Well done for starting to ask the right questions. Independent Research
  • Thank you for asking for feedback. Investment Manager
  • We appreciate the opportunity to engage and give our feedback. Investment Manager
  • Thanks for requesting our feedback on the strategy, this structured & comprehensive approach is good. Investment Manager
  • Thanks for doing this research - sometimes you hear things you do not want to but try to see it as constructive criticism. Broker
  • Thank you all for doing a great job. I am very happy with your openness and expect you will benefit from initiatives like this. Broker
  • Keep up good work. This is another example thereof! Broker
  • Excellent outreach. Thanks Hedge Fund manager
  • Well done on doing this. None of your peers have undertaken this exercise. Investment Manager
  • I thought I would say thanks as you are doing exactly what I would love to see more companies doing. This is the way forward. Investment Manager
  • Very good initiative now that there is less contact through brokers. Thanks. Investment Manager
  • I appreciate these efforts to understand your investor base. Investment Manager
  • This was really proactive and I appreciate it! Investment Manager
  • I appreciate you being pro active and outward looking as evidenced by this outreach. Investment Manager
  • Please encourage other issuers across Europe liaise directly with investors instead of going through intermediaries. It is unconflicted, lower cost and totally viable with technology advancements. Investment Manager
  • ESG has become absolutely vital for investors. You should continue this openness for engagement and dialogue. Investment Manager
  • Thank you for this opportunity to engage. Investment Manager
  • It is great that you are doing this investor outreach and I do get the sense that the company is making great strides to improve. Investment Manager

You need more than clear feedback from individual fund managers and analysts. You need authoritative market-level insights.

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